Approved facts: what they are and how to use them

Saved facts live under Your agent. Give each fact a safe label, choose whether it can be used on incoming calls, outgoing calls, or both, and add an expiration date if needed. A fact is information, not an instruction. LineSquire uses it only when the call and your rules allow it.

LineSquire keeps approved facts out of the opening call instructions. It shares a value only when the approved call, confirmed recipient, allowed use, and expiration all match.

The dashboard does not return a saved protected value. To update one, enter the complete replacement value. This reduces accidental disclosure from an open browser session.

A saved fact can be available for future calls. A task-specific fact belongs to one approved call plan and expires with that task.